Refund policy

NRATED Refund & Exchange Policy

At NRATED, every piece is produced with care and attention to quality. Because many of our items are limited and made in small quantities, all sales are final.

No Refunds

We do not offer:

  • Refunds
  • Returns due to change of mind
  • Order cancellations after purchase

Please review your order carefully before completing your purchase, including sizing, shipping address, and product selection.

Exchanges for Defective Items

If your hoodie arrives with a manufacturing defect or issue, we are happy to offer an exchange for the same item, subject to availability.

Examples include:

  • Damaged stitching
  • Incorrect item received
  • Major print defects
  • Broken or faulty garment components

To request an exchange:

  • Contact us within 7 days of delivery
  • Include your order number and clear photos of the issue
  • Email us at nratedva@gmail.com

Items must be:

  • Unworn
  • Unwashed
  • In their original condition

If the original item is unavailable, NRATED may offer store credit or a replacement of equal value at our discretion.

Event Ticket Policy

All event ticket sales are final. We do not offer refunds on event ticket purchases.

If an NRATED event is postponed or canceled due to weather, venue issues, safety concerns, or any other unforeseen circumstances, your ticket will automatically be transferred as a credit toward a future NRATED event.

If you would prefer to use your ticket for a specific upcoming NRATED event instead, you may submit a transfer request by contacting us. Transfer requests are subject to event availability and must be approved by NRATED.

Tickets are non-refundable, have no cash value, and may not be exchanged for cash.

Shipping

Customers may be responsible for exchange shipping costs unless the error was caused by NRATED.

By purchasing from NRATED, you acknowledge that you have read and agree to this Refund & Exchange Policy.